Shipping & Returns
Last updated October 2026
Shipping
- We ship within the United States, from Houston, Texas.
- Orders ship within 1 to 3 business days.
- Shipping is a flat $10, and free on orders over $100. Free-shipping promo codes are entered in the cart.
- You'll get an email receipt from Square as soon as you check out.
Local pickup in Houston
Choose "Pick up in Houston" in your cart to collect your order for free. Pickup is Monday to Saturday. Once your order is ready, we text the pickup address to the mobile number you gave us.
Damaged or wrong items
If your order arrives damaged, email azoracoffeeco@gmail.com within 14 days of delivery with a photo, and we'll send a replacement or a full refund.
Returns
Because our coffee and honey are food products, we can't accept returns of opened bags or jars.
Refunds
Approved refunds go back to your original payment method through Square. Your bank or card may take a few business days to show it.
Questions
Email azoracoffeeco@gmail.com with your name and order details and we'll help.